Terms and Conditions
Terms of Trade
Terms & Conditions of Trade
Specialist Restoration Supplies Limited (the Seller) agrees to sell and the customer (the Buyer) agrees to buy goods ordered through coopersstripclubshop.com
By placing an order through the Seller the Buyer is deemed to accept the terms and conditions of trade. Upon acceptance of these terms and conditions by the Buyer the terms and conditions are irrevocable and can only be rescinded in accordance with the terms and conditions or with the written consent of the Seller.
None of the Seller’s agents or representatives are authorised to make any representations, statements, conditions or agreements not expressed by the Manager of the Seller in writing nor is the Seller bound by any such unauthorised statements.
Price The purchase price is for the goods supplied and does not include their application on any project, or any labour involved in doing such.
The Seller reserves the right to revise prices at any time prior to accepting the Buyer’s order.
The prices are given in New Zealand dollars unless otherwise stated.
Once the Seller accepts the Buyer’s order, The Buyer is bound to pay the Seller the price of that order.
A quotation does not give rise to a binding contract until the Buyer places an order which the Seller subsequently accepts.
Goods and Services
The Goods and/or Services are as described on the invoice, quotation, or any other order forms as provided by the Seller to the Buyer
Volume Recommendations and Expected Coverage
The expected coverage indications that the Seller may provide are suggestions only from the Seller’s own experiences. Actual coverage the Buyer may achieve can be in some cases different due to variable factors of the Buyers project such as the thickness of coatings, the expertise of the applicator doing the work with the products and methods we suggest, and other factors such as temperature causing evaporation, run off etc. In no cases shall the Seller or its suppliers be liable for any loss or damage resulting either directly or indirectly from the failure of a recommendation to complete the area specified.
At the Seller’s sole discretion the Fee shall be as indicated on invoices provided by the Seller to the Client in respect of Goods and/or Services supplied. The Fee shall be increased by the amount of any GST which may be applicable. Time for payment for the Goods and/or Services shall be of the essence and will be stated on the invoice, quotation or any other order forms. If no time is stated then payment shall be due on supply of the Goods and/or completion of the Service. At the Seller’s sole discretion, payment shall be made by progress payments in accordance with the Seller’s delivery schedule or other payment schedule as provided by the Seller.
The Buyer cannot withhold payment or make any deductions from any amount the Buyer owes the Seller without our prior written consent.
Where the Seller agrees to transport the goods to a specified place, the Seller will deliver, or arrange delivery of, the goods to that place. Except where otherwise agreed, the Buyer will pay for all resulting transportation costs. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery
The Courier who delivers the Buyer’s order will be instructed by the Seller not to leave the Goods unattended at the delivery address unless the Buyer has requested otherwise in writing. In requesting an unattended delivery the Buyer accepts full liability of the goods from the possible theft, damage or loss of the Goods.
Where the Buyer directs the Seller to deliver the goods to a rural address that requires the goods to be transferred to the Rural Delivery Service, then the Buyer accepts full liability for the possible loss of the Goods.
The failure of the Seller to deliver shall not entitle either party to treat this contract as repudiated.
Defects and Faulty Product
The Buyer shall inspect the Goods on delivery and shall within seven (7) days of delivery notify the Seller of any alleged defect, shortage in quantity, damage or failure to comply with description or sample. The Buyer shall afford the Seller an opportunity to inspect the Goods within a reasonable time following delivery and before any use is made of them. If the Buyer shall fail to comply with these provisions the Goods shall be conclusively presumed to be in accordance with the contract and free from any defect or damage which would be apparent on a reasonable examination of the Goods and the Buyer shall be deemed to have accepted the Goods.
Return of Goods
Goods are not returnable where the Buyer changes their mind, downsizes their project or has purchased excess product.
Faulty goods will be subject to the Sellers normal return procedures for the specific brand being returned. Once returned by the Buyer to the Seller, the faulty goods will be inspected and if found to be faulty will be replaced or refunded.
All goods to be returned must have a Goods Return Authorisation issued by the Seller. The issue of a Goods Return Authorisation does not guarantee that the Seller will accept the return.
The Buyer is liable for all delivery and insurance charges incurred in respect of the returned goods.
Any goods classed as Dangerous Goods (DGs) must not be returned by the Buyer to the Seller without the additional Dangerous Goods Declaration documentation attached to the goods before transit as required by law. This will be provided by the Seller only when the Goods Return Authorisation is issued.
Consumer Guarantees Act
This agreement is subject, in all cases except where the customer is contracting within the terms of a trade/business (which cases are specifically excluded), to the provisions of the Consumer Guarantees Act 1993.
Risk of loss, damage or deterioration of or to the goods passes to the Buyer on delivery.
Ownership of the goods remains with the Seller and does not pass to the Buyer until the Buyer pays all amounts the Buyer owes to the Seller or the Buyer resells the goods in accordance with these terms.
If any of the Goods are damaged or destroyed prior to property in them passing to the Buyer, the Seller is entitled, without prejudice to any of its other rights or remedies under these Terms and Conditions of Trade (including the right to receive payment of the balance of the Contract Price for the Goods), to receive all insurance proceeds payable for the Goods. This applies whether or not the Contract Price has become payable under the Contract. The production of these terms and conditions by the Seller is sufficient evidence of the Seller’s rights to receive the insurance proceeds without the need for any person dealing with the Seller to make further enquiries.
While ownership remains with the Seller the Buyer must store them separately or clearly identify them as belonging to Specialist Restoration Supplies Limited.
Default & Consequences of Default
Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 2.5% per calendar month and shall accrue at such a rate after as well as before any judgement.
If the Buyer defaults in payment of any invoice when due, the Buyer shall indemnify the Seller from and against all the Seller’s legal costs and disbursements calculated on a solicitor and own client basis and in addition all of the Seller’s nominee’s costs of collection as per the nominee’s current published scheduled rates.
Without prejudice to any other remedies the Seller may have, if at any time the Buyer is in breach of any obligation (including those relating to payment), the Seller may suspend or terminate the supply of Goods to the Buyer and any of its other obligations under the Contract. The Seller will not be liable to the Buyer for any loss or damage the Buyer suffers because the Seller exercised its rights under this clause.
If any account remains unpaid at the end of the second month after supply of the Goods or services the following shall apply: An immediate amount equivalent to 10% of the amount overdue shall be levied for administration fees which sum shall become immediately due and payable.
In the event that:
- any money payable to the Seller becomes overdue, or in the Seller’s opinion the Buyer will be unable to meet its payment as they fall due, or;
- the Buyer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors, or;
- a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Buyer or any asset of any Buyer, then without prejudice to the Seller’s other remedies at law;
- the Seller shall be entitled to cancel all or any part of any order with the Buyer which remains unperformed in addition to and without prejudice to any other remedies; and
- all amounts owing to the Seller shall, whether or not due for payment, immediately become due and payable; and
- the Seller shall be entitled to reclaim any Goods in the Buyer’s possession or control, which have been supplied by the Seller and to dispose of the Goods for its own benefit and shall be entitled to enter, directly or by its agents, upon any land or premises where the Seller believed the Goods which it has supplied are stored without being liable to any person.
It is the intention of the seller and agreed by the Buyer that property in the Goods shall not pass until
- The Buyer has paid all amounts owing for the particular Goods, and
- The Buyer has met all other obligations due by the Buyer to the Seller in respect of all contracts between the Seller and the Buyer, and that the Goods, or proceeds of the sale of the Goods, shall be kept separate until the Seller shall have received payment and all other obligations of the Buyer are met.
It is further agreed that:
- Until such terms as ownership of the Goods shall pass from the Seller to the Buyer the Seller may give notice in writing to the Buyer to return the Goods or any of them to the Seller. Upon such notice the rights of the Buyer to obtain ownership or any other interest in the Goods shall cease.
- If the Buyer fails to return the Goods to the Seller then the Seller or the Seller’s agent may enter upon and into buildings and premises owned, occupied or used by the Buyer, or any premises as the invitee of the Buyer, where the Goods are situated and take possession of the Goods, without being responsible for any damage thereby caused.
- The Seller may require payment of the purchase Price or the balance of the purchase Price due together with any other amounts due from the Buyer to the Seller arising out of this agreement, and the Seller may take any lawful steps to require payment of the amounts due and the purchase Price.
- The foregoing provisions shall not entitle the Buyer to return the Goods without demand from the Seller.
- The Seller can issue proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods may not have passed to the Buyer.
The Seller may cancel this contract at any time before the Goods are delivered by giving written notice. On giving such notice the Seller shall promptly repay to the Buyer any sums paid in respect of the Price. The Seller shall not be liable for any loss or damage whatever arising from such cancellation.
The Seller also has the right to cancel this agreement (without prejudice to any of its rights) immediately upon any of the events:
- If the Buyer ceases or threatens to cease to carry on business; or
- If a receiver or similar officer is appointed in respect of all or any assets belonging to the Buyer, or the Buyer is unable to pay its debts when they fall due, enter into a scheme with the Buyer’s creditors or any steps are taken to place the Buyer into liquidation; or
- If the Buyer commits a breach of this agreement and the breach is not remedied within 14 days of notification of the breach by the Seller.
Upon termination the Seller will be entitled to repossess and resell any unpaid goods. Termination shall not relieve the Buyer from any liability or responsibility that has arisen before the date of termination.
Use of Information
The Buyer agrees that the Seller (or other members of our group of companies) may obtain information about the Buyer from you or any other person (including any credit or debt collection agencies) in the course of our business, and the Buyer consents to any person providing the Seller with such information.
The Buyer agrees that the Seller may give any information the Seller has about the Buyer relating to the Buyer’s credit worthiness to any other person, including any credit or debt collection agency, for payment processing, credit assessment and debt collection purposes.
The Buyer also agrees that the Seller may also give any information to the Seller’s agents or suppliers who may need this information to process, dispatch or deliver the Buyer’s order.
The Buyer must notify us of any change in circumstances that may affect the accuracy of the information the Buyer provides to the Seller or our group of companies. (If the Buyer is an individual, i.e. a natural person, then the Buyer has rights under the Privacy Act 1993 to access and request the correction of any personal information that we hold about the Buyer).
The Seller shall not be liable for any delays or failure in complying with any obligation imposed on them under any contract or for any loss or damage (including indirect or consequential loss of profits, data or damage) as claimed by the Buyer.
Should any liability in relation to this agreement (or the goods supplied under this agreement) be imposed on Specialist Restoration Supplies Limited for any reason, the Seller’s total liability to the Buyer is limited to the price of those goods and services supplied by the Seller to which the liability relates. The Seller will not, in any case, be liable for any consequential or special damages, including loss of business profits.
If the Seller is unable to provide its obligations under the terms of this agreement by reason of strike, lock-out, riot, industrial action, fire, storm, operation of law or other cause beyond the Seller’s control, then the Seller is released from its obligations under this agreement.
The Buyer acknowledges that many of the products supplied by the Seller can easily cause damage to other property in the vicinity or under the surfaces where the Buyer or user may apply the products. It is the Buyers responsibility to ensure suitable protection is in place and sufficient test areas are tried to minimise any potential damage. As the Seller has no control on the actual use of the Goods, the Seller accepts no liability for damage to such property.
The Buyer accepts responsibility for the safe storage of the Goods and to undertake whatever measures are necessary to ensure the safety of people and property. The Buyer agrees to indemnify and hold the Seller harmless from any loss or action resulting from injury to people or damage to the Buyer’s property or any property where the Buyer uses or stores the products, or other incident in respect to the Goods.
The Buyer hereby indemnifies and will keep the Seller indemnified against all obligations and liabilities incurred by an act or omission by the Buyer in relation to this agreement
These terms apply to all transactions where the Seller supplies goods to the Buyer.
This agreement supersedes the terms of all prior agreements, understandings, representations or warranties previously given by the Seller or any agent of Specialist Restoration Supplies Limited in respect of goods.
If there is any inconsistency between these terms and any order submitted by the Buyer or any other arrangement with the Seller, these terms prevail unless otherwise agreed by the Seller in writing.
If at any time any provision of this agreement becomes illegal, invalid or unenforceable neither the legal validity nor enforceability of the remaining provisions shall in any way be affected or impaired.
If the Seller exercises or fails to exercise any right or remedy available to the Seller, this shall not prejudice the Seller’s rights in exercising that or any other right or remedy. Waiver of any term of the contract must be specified in writing by the Seller and signed by an authorised person.
The Buyer may not transfer or assign all or any of the Buyer’s rights or obligations under this contract without the Seller’s prior written consent.
This contract and its terms are governed by, and shall be construed in accordance with, the laws of New Zealand. Both parties submit to the exclusive jurisdiction of the courts of New Zealand.
The Buyer agrees to take care of all necessary matters with their insurers regarding the use and storage of the Goods and any part of the Goods classed as dangerous Goods.
The Buyer shall not set off against the Price amounts due from the Seller whether under the applicable contract of sale or otherwise.
The provisions of the Contractual Remedies Act 1979 shall apply to this contract as if Section 15(d) of the Act which states that nothing in the Act shall affect the Sale of Goods Act 1908, were omitted from the Contractual Remedies Act 1979.
The Seller may license or sub-contract all or any part of its rights and obligations under this contract without the Buyer’s consent.
Free Delivery for New Zealand & Australia orders over NZD$149,
Free for Asia, Canada & USA orders over NZD$199,
Discounted Shipping for Europe & Rest of the world
We endeavour to dispatch your order within 2 working days after your order and payment is confirmed. Where possible we will try and dispatch your order the same day, but this cannot be guaranteed.
We endeavour to ship your entire order complete. In rare cases where some items are out of stock and will not be available for the first 48 hours after your order is confirmed, we will ship everything possible and then ship the back ordered items as soon as possible afterwards and notify you of the new likely dispatch date. In these cases, we will pay the extra shipping charges. If we feel that a significant part of your order is affected, we will contact you first for instructions.
Your order will be shipped with a packing slip. If any items are damaged or missing please contact us immediately.
Courier Delivery Service – New Zealand Orders
All New Zealand orders are shipped via New Zealand Couriers to the specified delivery address that you provide with your order. Orders to North Island New Zealand are sent on a 1-day service. Orders to South Island New Zealand are also sent on a 1-day overnight service.
The courier requires someone to sign for the receipt of the goods as proof of delivery. They cannot leave goods unattended. If you want your order left without having to sign please leave your consent to do so in the notes section when you place your order
We are unable to ship to P.O. Boxes.
If you are not home when the goods arrive, New Zealand Couriers will leave a card requesting you to contact them.
We will happily send your order to rural addresses, there is no extra charge, but please allow an extra 1-3 days for delivery.
On the day that the goods are dispatched, you will receive an email notification at the end of the day with your tracking information
Goods Lost in Transit
If we have confirmed to you that your order has been dispatched and the goods fail to arrive within the specified time frame above, please check on your order’s delivery progress using the tracking link in your order complete email.
If you suspect a problem then please email us at [email protected] with your order number and we will also assist you in locating your order. You must notify us of non-delivery within 7 days of dispatch otherwise goods will be deemed as delivered.
We do not offer Saturday deliveries.
We do not offer a pickup service. All orders are couriered to you.
We can ship orders to any country via DHL Express.
Please use the shipping calculator at the checkout to see shipping rates for your specific order to your address
Free Shipping to Australia for orders over NZD $149
Free Shipping to the USA, Canada and Asia for orders over NZD $ 199
We have heavily discounted shipping rates available for all other countries
You are responsible for paying any Duties/Taxes (if any) that are due upon entry into your country.
International Shipping Timeframes for delivery
Note: these are the normal timeframes that we typically see, It is possible for your order to arrive faster or slower depending on the freight environment
Allow an extra 1-3 days if you are having your order sent to a rural address
Australia 1-5 days. 1-2 Most typical
Canada 2-7 Days
USA 2-7 Days
UK 3-7 Days
Product Problems & Returns Policy
Paint Stripping Problems
To strip paint or varnish successfully you need to invest time to learn the necessary techniques. Even the best paint stripping products still require you to use the correct methods that suit your type of project before they will work satisfactorily. Methods that work for varnish stripping for example differ from lacquer stripping etc. This website provides extensive guidance to help you easily find the methods that will work best for you.
If you have not invested your time into learning the correct techniques then the products will very likely under perform and maybe not work at all. This is not a failure in the product but the nature of paint stripping in general as the techniques are a very important part of any success. Our experience has helped us gain expert skills and the main thrust of this site is to pass this knowledge to you.
In our experience, when someone is suspecting faulty product, we generally find it’s a technique issue and not faulty products at all.
We suggest that if you have problems seek our assistance as follows:
- Read the manual, play the DVD (if supplied) and instructions supplied with the product.
- Watch the free online tutorials.
- Alternatively, have one of the home specialist experts come and visit you. They may make a charge for this visit.
If the products are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy. Please email us at [email protected] with details of your purchase and your problem.
Change of Mind
We do not provide a refund if you have changed your mind about a particular purchase, so please choose carefully.
This is the web site of www.coopersstripclub.com.
Our postal address is
P.O. Box 156, Pahiatua 4941, New Zealand
We can be reached via e-mail at [email protected]
or you can reach us by telephone at +64-6-3764381
For each visitor to our Web page, our Web server automatically recognizes IP Address.
We collect information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information, billing address and IP Address. We do not store Credit Card information.
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor.
We do share some information supplied by you to other parties who work with us in the processing of your order. These parties are those involved in processing your payment such as the bank that authorise your payment(s) and our warehouse agents who organise the delivery of your order.
It is our policy to send e-mail to our customers during the purchase process at shipping, in addition to customary business communications (payment confirmations, etc.).
If you do not want to receive e-mail from us for other reasons in the future, please let us know by sending us e-mail at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Please provide us with your name and phone number. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line or to provide them after sales support if required.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Upon request we provide site visitors with access to their transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them.
Consumers can access this information by e-mailing us at the above address, visiting us at www.coopersstripclubshop.com.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, transaction information.
Consumers can have this information corrected by sending us e-mail at the above address, visiting us at www.coopersstripclub.com.
With respect to security: When we transfer and receive certain types of sensitive information such as personal or financial information, we do so using a secure SSL connection between our website and that person. Please review our Security Policy for more information about this.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
1. Protecting your information
Any personal information that you provide to us to create an account and to purchase goods is transferred securely over the internet using Secure Sockets Layer (SSL) encryption technology. The current validity of our security certificate can be viewed by clicking on the seal that appears at the bottom of the left navigation bar on every page. We do not store any credit card information on our website that you provide to us to make a purchase.
2. Remember to log out
To ensure that that there is no unauthorized access to your account, you should either log out or close the browser window once you have finished using the site. Failing to do this could allow someone to access your account.
3. Safe Shopping Guarantee
Under law, a credit card issuer cannot make you liable for charges in excess of NZ$50.00 that result from the unauthorised use of your credit card. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.
4. Alternative customer purchasing options
If you would like to use your credit card to make a purchase but do not wish to do so over the internet you may place your order over the phone.